When I placed my order, it said in stock. Why is there still a wait time?
- When we say "In Stock" it means we have the parts in stock to make your order. All orders are printed and made to order and that is when the build list comes in to effect.
Why does it take so long to get an order done?
-Print times are what slows the orders down. One Iflag takes about 4 1/2 hours just to print the case and 12 hours for a custom stand. The amount of "infill" we use in our 3d prints gives you a very solid print and the best product, no one else does that.
After printing your IracingIflag is then assembled and test for 1 hour to make sure everything
is going to function when it arrives to you.
Once your IracingIflag has passed testing, it is then packaged and shipped.
Also keep in mind, most of the printing done on the weekends because I also work a full time
job during the week, so when I am at work, I can not keep the printers running 24/7 like I can
on the weekends.
As you can see, we take great pride in getting you a product that works and something we are happy to put our name on. We strive for quality, not quantity.
We go off of a build list, so it 1st come, 1st serve. So, the important thing is to get your name on the list today!
Once your order is on our printers, you will receive and email telling you that your order is being built. Once your order is done, we will ship it to you. Once we print a shipping label, an email is then sent to you again with the tracking information on it.
Yes, at times we do. If we have a printer do down, some times this can take up to 2 weeks for one printer to be fixed and this really slows things down for us,.. but we still push hard to get your order done. We have a total of 4 printers.
04-08-20- Update, we are starting to get parts in like we use to, that's a very good sign!, we have opened up orders for the Iflags and Digital Pitboards once again.
Our stock is also running low and we hope to have more here soon.
We have looked at other places to get the items we need to build our product and its pretty much the same answer we are getting and the people that do have the items in stock are charging almost 2 or 3 times the prices we pay because of the situation so, we are not going to pay them prices because we do not want to raise the prices on our customers.
Please read the email to the left that we got from our supplier on 02-19-20.
As I said, we hope to be getting more in soon. As we do get supplies in, we will go off the build list and that's what is important, get you name on the build list.
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